Help centres
If physical Safelee help centres are available in your area, every time any of your customers need help they will get assistance from them. If there are no centres available in the area, a Safelee agent will get in touch with your customer straightaway. You can also send a help request through the app or the business portal in case it is needed.
Emergency button
In case of faster emergency help required in a more complex situation your customer can get assistance with the tap of a button. Once tapped, we receive essential information about your customer and we act as a link between them and the right people that will be able to help depending on each specific situation.
AI assistant
We are able to provide a full time 24/7 help service thanks to our ai bot. The bot will help your customers with answers to frequently asked questions about your venue. If the bot does not find the answer it will redirect your customer to the easiest way of contact you can provide for them.
